Saturday, 11 October 2008

Rocket Science #3: Green Guide technology guru Charles Wright

Having trouble untangling your ADSL, lost your RAM and still think your wireless needs tuning? Got savage phone bills that need cutting? Bring along your question, no matter how simple, for “technology guru” Charles Wright.

Charles Wright writes the long-running Bleeding Edge column in The Age Green Guide and for many years was computer trouble-shooter on ABC Radio 774's Jon Faine Show. His status as an advocate for the long-suffering consumer of computer and communications products has been recognised by a Telstra black ban and routine threats of legal action. He was computer editor of The Age, and founded that newspaper's lift-out computer section, and subsequently assistant editor of the Australian Financial Review for which he developed its daily Information section. He has been news editor of The Australian, Melbourne editor of News Ltd's publications, and a senior writer for the Sydney Morning Herald's Good Weekend Magazine and Australian Business magazine. Former president of the Melbourne PC User Group, he established one of Australia's first Internet Service Providers. He is the unofficial Lifeline crisis help centre for thousands of people who suffer from technology trauma, and as an unpaid computer sociologist, has discovered such modern phenomena as Toad of Toad Hall Syndrome, the Upgrade Gene, the Kafka Approach to Computers, and Microsoft's Department of Unfulfilled Desires. He has travelled extensively with technology, and has a Gold Frequent Flyer card with the Australian Chiropractors' Association to prove it. His blog and forum at are a regular point of call for the computer-afflicted.

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